Terms and Conditions of Use
Thank you for considering Aldinga Beach Getaway Villas for your stay. We look forward to warmly welcoming you and making your stay a happy and memorable one.
Please read the following Terms and Conditions of Use carefully.
By paying a deposit for a booking at Aldinga Beach Getaway Villas you agree to accept, without limitation or qualification, all of these Terms and Conditions of Use.
THE REGISTERED GUEST is by default, the person who has made the booking. The registered guest must be 25 years of age or over and agree to take full responsibility for the holiday rental of the property. The registered guest is responsible for ensuring all guests and visitors are aware of the terms and conditions. The registered guest will be held financially responsible for any loss or damage to property caused during their stay.
NUMBER OF GUESTS should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing and must not exceed the sleeping capacity of the property. Visitors may visit you at the home but may not remain on the property overnight. All Visitors must comply with the Terms and Conditions.
PETS are not allowed under any circumstances.
SMOKING is not is permitted indoors. The property is rated as a non-smoking property.
ACCESS to the Villa may be required for maintenance or repairs.
NOISE AND RESIDENTIAL AMENITY
Aldinga Beach Getaway Villas are set around residential homes.
We welcome guests for their special occasion and celebrations, if at the time of booking you agree to meet our noise and guest number restrictions. We appreciate your co-operation and note that this is rarely a problem-however on the rare occasion, and to avoid this potential problem, we must state the following:
The property is not suitable as a "Party" House. Disturbance to the neighbors, including excessive noise and anti-social behavior is prohibited and may result in termination of rental and loss of all monies paid. Management will respond to any complaints from neighbors regarding anti-social and offensive behavior and excessive noise. We reserve the right to either issue a reminder warning of the Terms and Conditions or terminate your booking. Costs incurred relating to this event including security company call out fees will be charged to the registered guest or deducted from your security bond. If your booking is terminated we reserve the right to retain all monies paid including your security deposit.
TOWELS & LINEN
Please be aware that makeup and spray tan is very difficult to remove from our luxurious linen and bath towels. Any permanent staining may result in a replacement charge. We have supplied some dark flannels in the vanities to remove makeup.
The property should be left in a similar state to its condition on arrival. Check-out time is 11.00am, to allow time to prepare property for next guests. Used crockery, cutlery etc. must be washed and put away. The dishwasher should be emptied prior to your departure. The BBQ should be left clean. Excess rubbish should be bagged and placed in the large bins outside. If the BBQ is left dirty a $50 cleaning fee will be deducted from the bond. Please leave refrigerator, freezer as found, empty and clean.
REFUNDABLE SECURITY BOND
A security bond of $500 is required for all bookings. The bond shall be paid by credit card authorization at the same time as the balance amount. When booking on-line, the $500.00 bond may be paid as part of your booking as an “extra” if preferred. The bond is secured and covers cost incurred by you which may include, but is not limited to, breakages, losses and damage including excessive cleaning, evidence of smoking and or rubbish removal. Tenants will be notified of any costs incurred. If no losses or damage occur the security bond will be returned in full 3 -7 business days after your departure. If losses or damage is greater than the bond guests will need to cover the additional cost.
PAYMENT OF ACCOMMODATION
To secure your booking, a 50% deposit is required.
Bookings are not confirmed unless and until this deposit is received.
Payment of the booking deposit constitutes the guests acceptance of these Terms and Conditions.
The outstanding balance is due within 10 business days prior to the commencement of your stay. Travel insurance is highly recommended for all bookings to provide protection against cancellation of accommodation, travel, illness, injury and loss of baggage.
METHOD OF PAYMENT
A valid credit card or debit card is required to guarantee the booking.
We accept payment of the deposit by Visa, MasterCard, PayPal or Direct Deposit. By providing credit card details you warrant that you have the authority to use the credit card and you authorize Aldinga Beach Getaways to charge the cost of your booking to the credit card. The card holder must be the primary registered guest.
All prices quoted are in Australian dollars. The goods and services tax (GST) is not applicable to the tariff & therefore is not included. The registered guest must be over 25 years of age.
We may ask you for a copy of your driver’s license, proof of age card or passport.
The outstanding balance may be made by MasterCard, Visa, and PayPal or by direct deposit into our bank account. Deposit details for internet banking will be provided, if required. For overseas visitors a SWIFT CODE will be provided. Payments of the amount due must be received in Australian dollars net of any bank or other transaction charges.
CANCELLATION if caused by the client, money paid is not refundable unless the house is re-let for the entire period. If a refund is made due to the property being re-let then a $100 cancellation fee will apply. We will endeavor to provide the accommodation requested but reserve the right to refuse requests for bookings or actual bookings. All accommodation is subject to availability. Every effort will be made to ensure the property is available as booked. If the Property becomes unavailable for your occupancy due to unforeseen circumstances, then Management will inform you immediately and any monies paid will be refunded in full, or if requested by you, Management will endeavor to obtain suitable alternative accommodation.
DAMAGES, BREAKAGES, THEFT OR LOSS are the tenants’ responsibility during their stay and must be reported please. We are far more understanding if you tell us there has been a breakage rather than leaving it for us to find. Any damage or loss of property is deemed to be from guests misuse and the repair / replacement cost and any excess cleaning will be deducted from the security bond.
LOSS - the owners take no responsibility for the tenant’s personal property.