QAre pets allowed?
A

PETS are not allowed under any circumstances.

QDo you charge a bond?
A

Yes we do charge a bond, please refer to our Terms & Conditions. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements & extra guests beyond those declared etc.

QDo you charge to clean the Villa?
A

No, cleaning is included in the cost of your stay. We can only do this as long as you leave the property neat and tidy upon departure. There will only be an additional charge deducted from your security bond if excessive cleaning is required.

QHow many car parking spots are there for the Villa?
A

There are two designated car spaces for each Villa in the Garage at the rear of the property. Any additional vehicles will need to be parked on the roadside, please do not park on grassed areas or in communal driveways.
 

QHow should we leave the villa upon departure?
A

The property should be left in a similar state to its condition on arrival, tidy and relatively clean. Used crockery, cutlery etc must be washed and put away. The dishwasher should be emptied prior to your departure. The BBQ should be cleaned as it was upon your arrival. Please leave refrigerator, freezer as found, empty and clean. Excess rubbish should be bagged and placed in the large bins outside.

QWhat do we need to bring with us?
A

This property is fully equipped as a holiday home, all you require is your personal clothing and food items.

QWhat time is check in and check out?
A

In most instances check-in is from 2.00pm and check-out is by 11.00am. Requests for early check-ins or late check-outs will be assessed against bookings before or after your stay.